Author Archive
LP I
by rlsantos on Feb.26, 2016, under Information for Students, Ling. Programação I
LP III
by rlsantos on Aug.14, 2015, under Ling. Programação III
Principais Recursos
Topics of Interest
by rlsantos on Nov.27, 2014, under Topics of Interest
- Computer Networks
- Future Internet
- Network Virtualization
- Network Programmability
- OpenFlow
- Software-Defined Network
- Problem and Incident Management
- Parallel Programming
Em Breve
by rlsantos on Nov.27, 2014, under Portuguese
Em breve alguns posts.
Coming Soon
by rlsantos on Nov.27, 2014, under English
Some posts coming soon.
ReVir: Virtualized Networks
by rlsantos on Nov.27, 2014, under Projects
This project is expected to start in September 2011.
Malia: Management of Applications Lifecycle Through IT Analytics
by rlsantos on Nov.27, 2014, under Projects
(2010-2010) Malia Project is funded by Hewlett-Packard R&D Brazil, and it is focused in the management of applications lifecycle through IT analytics.
It was developed at UFRGS Computer Networks Group, and coordinated by Lisandro Zambenedetti Granville and Luciano Paschoal Gaspary.
Abstract – Information Technology (IT) products and services provided by modern organizations are designed in projects that often involve large amount of resources (e.g., humans, hardware, and software). It is essential that organizations enforce rational practices for project management, in order to successfully conclude projects and avoid waste of substantial resources. In this context, Problem and Incident Management are fundamental to guarantee the accomplishment of project’s objectives by dealing with adverse and favorable events. Although important, root cause identification in IT projects is usually performed by stakeholders in interviews and brainstorms which may be a very time/resource-consuming task. Therefore, in this research, we introduce a solution to automate the root cause identification process, based on the history of previously conducted projects.
ChangeLedge: Model Based Change Management for IT Systems
by rlsantos on Nov.27, 2014, under Projects
(2009 – 2009) ChangeLedge Project is funded by Hewlett-Packard R&D Brazil, and it is focused in the Change Management in Information Technology (IT) systems.
It was developed at UFRGS Network Group, and coordinated by Lisandro Zambenedetti Granville and Luciano Paschoal Gaspary.
Abstract – The reuse of knowledge acquired by operators to diagnose failures in Information Technology (IT) infrastructures has potential to decrease the recurrence of failures and, consequently, reduce possible losses and maintenance costs. Nevertheless, existing solutions to support failure diagnosis lack of flexibility to adapt to a constantly changing IT environment. As a result, diagnostic is performed in an ad hoc and static fashion, which hampers the reuse of knowledge to solve similar failures affecting different elements of an IT infrastructure. To bridge this gap, in this research we propose an extension of Common Information Model (CIM), supported by a conceptual solution for the identification of the root causes of problems, adaptable to changes in the target infrastructure and applicable to similar failures. Experiments carried out considering typical failures during the deployment of IT changes provide evidence about the efficacy of the proposed solution.
Publications 2011
by rlsantos on Nov.27, 2014, under Publications
SANTOS, Ricardo Luis dos; WICKBOLDT, J. A.; LUNARDI, Roben C.; DALMAZO, Bruno L.; GRANVILLE, Lisandro Z.; GASPARY, Luciano P.; BARTOLINI, Claudio; HICKEY, M.. A Solution for Identifying the Root Cause of Problems in IT Change Management. In: Mini-conference of 12th IFIP/IEEE International Symposium on Integrated Network Management (IM 2011), 2011, Dublin. Proceedings of the 12th IFIP/IEEE International Symposium on Integrated Network Management (IM 2011). New York, NY : IEEE Communications Society, 2011. p. 592-599.
DALMAZO, Bruno L.; CORDEIRO, Weverton L. C.; SOUSA, Abraham L. R.; WICKBOLDT, J. A.; LUNARDI, Roben C.; SANTOS, Ricardo Luis dos; GASPARY, Luciano P.; GRANVILLE, Lisandro Z.; BARTOLINI, Claudio; HICKEY, M.. Leveraging IT Project Lifecycle Data to Predict Support Costs. In: 12th IFIP/IEEE International Symposium on Integrated Network Management (IM 2011), 2011, Dublin. Proceedings of the 12th IFIP/IEEE International Symposium on Integrated Network Management (IM 2011). New York, NY : IEEE Communications Society, 2011. p. 249-256.
SANTOS, Ricardo Luis dos; WICKBOLDT, J. A.; LUNARDI, Roben C.; DALMAZO, Bruno L.; GASPARY, Luciano P.; GRANVILLE, Lisandro Z.. Identificação Interativa da Causa Raiz de Problemas em Execuções de Mudanças de TI. In: XXIX Simpósio Brasileiro de Redes de Computadores, 2011, Campo Grande, MS. Anais do XXIX Simpósio Brasileiro de Redes de Computadores. Porto Alegre : Sociedade Brasileira de Computação, 2011. p. 891-904.
DALMAZO, Bruno L.; SOUSA, Abraham L. R.; CORDEIRO, Weverton L. C.; WICKBOLDT, J. A.; LUNARDI, Roben C.; SANTOS, Ricardo Luis dos; GASPARY, Luciano P.; GRANVILLE, Lisandro Z.; BARTOLINI, Claudio; HICKEY, M.. Variáveis de Projetos de TI na Balança : Uma Abordagem Bayesiana para Previsão de Custos de Suporte. In: Simpósio Brasileiro de Engenharia de Software, 2011, São Paulo. Anais do Simpósio Brasileiro de Engenharia de Software. To appear, 2011.